Don’t love your gear? We stand behind every product we sell. While we do appreciate returns that are in new, resalable condition, if for any reason you are dissatisfied with a product purchased from us, we'll take it back for a full refund or exchange. For life.
For standard returns there is no need to get a Return Authorization, simply package your:
- Receipt or Order Confirmation
- Reason you wish to return (to help us improve our product selection).
- All product tags (if you still have them) and
Ship everything INSURED with tracking number or delivery confirmation to :
Gear Co-op Returns
3315 Hyland Ave Ste C
Costa Mesa, CA 92626
If we made a mistake, give us a call at: 714-902-9168 so we can make it right! We'll walk you through the return process, send you a pre-paid shipping label, and refund your purchase as soon as we receive your shipment.
If you lost your receipt or cannot find your Order Number, please contact customer service at: Info@gearcoop.com
Exchanges are simple. Just reorder the item you want on our web site for immediate shipment, and follow the return instructions above. You will be charged for the new item, and your refund will be processed when we receive the returned item.
Please email email@example.com for further assistance.
If you are dissatisfied for any other reason, please do not hesitate to contact us at firstname.lastname@example.org or call 714-902-9168, and we promise to go out of our way to resolve any issue. Your business is truly appreciated.