We stand behind every product we sell. While we do appreciate returns that are in new, resalable condition, if for any reason you are dissatisfied with a product purchased from us, we'll take it back for a full refund or exchange. For life. Learn More

Free 2-day Shipping on all orders of $49 or more! To upgrade, make sure to select 2-day shipping at checkout! For the most accurate delivery date, please refer to the estimate on the order confirmation form. Learn More

Wrong size? Bad color? Didn't fit? Not a problem! If it is within 30 days of delivery and your gear is in new condition with tags attached and in the orginal packaging, you're eligible for Free Return Shipping! Learn More

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Returns

Don’t love your gear? We stand behind every product we sell. While we do appreciate returns that are in new, resalable condition, if for any reason you are dissatisfied with a product purchased from us, we'll take it back for a full refund or exchange. For life.

Standard Returns

For standard returns there is no need to get a Return Authorization, simply package your:

  1. Gear
  2. Receipt or Order Confirmation
  3. Reason you wish to return (to help us improve our product selection).
  4. All product tags (if you still have them) and

Ship everything INSURED with tracking number or delivery confirmation to :
Gear Co-op Returns
3315 Hyland Ave Ste C
Costa Mesa, CA 92626

Please include a copy of the packing slip, electronic receipt, or order number with the reason for the return.

Be sure to FULLY INSURE your return shipment and if using USPS get Delivery Confirmation. We are not responsible for lost shipments.

Please allow 2 to 3 weeks to process your return.


If we made a mistake, give us a call at: 714-902-9168 so we can make it right! We'll walk you through the return process, send you a pre-paid shipping label, and refund your purchase as soon as we receive your shipment.

If you lost your receipt or cannot find your Order Number, please contact customer service at: Info@gearcoop.com

Exchanges

Exchanges are simple. Just reorder the item you want on our web site for immediate shipment, and follow the return instructions above. You will be charged for the new item, and your refund will be processed when we receive the returned item.

Please email cs@gearcoop.com for further assistance.

If you are dissatisfied for any other reason, please do not hesitate to contact us at cs@gearcoop.com or call 714-902-9168, and we promise to go out of our way to resolve any issue. Your business is truly appreciated.