I bought these for my daughter for Christmas. She gave me a choice of two shoes and had me pick. I bought the men's and women's Butora and another shoe. She picked this one, which she loved. I gave them all to her so that she could try them one and choose. She got to try this out in her climbing gym, and said that it is perfect for her and is very happy using it. Gear Coop (Wayne) was very helpful and patient with me in explaining about the shoes and fit, etc., and extended the holiday return date for me, since I was buying them a little early, and also they are out West, she's in Boston area, and I'm in S. Jersey near Philadelphia. They were the most reasonable and the best place to buy that I could find on the internet and thru Amazon. I would buy from them again in a heartbeat!
I love these shoes. They were comfortable right out of the box. The elastic extends pretty low on the shoe (towards the toes) so it makes it really easy to get your foot into the shoe since you can really stretch it out to cram your toes in. The single elastic strap allows you to crank it down for more precision. They are on the expensive side for shoes, but since they were comfortable on day 1 and have lasted me 5+ months, it is worth it. I primarily use them for bouldering inside.
We won't do anything without asking your permission first. These are your images, we just hope they can help future outdoor enthusiasts find the gear they need.
Welcome to the Gear Coop. The www.gearcoop.com website (the "Site") is comprised of various web pages operated by the Gear Coop ("Gear Coop"). The Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.gearcoop.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.gearcoop.com is an E-commerce Site specializing in the sale of climbing and outdoor clothing & equipment.
We offer three methods of fulfillment:
Cutoff times for Expedited and Priority shipping vary by product, location and time for processes. Certain oversized items can not be guaranteed for 1 day turn around. We rely on Amazon's fulfillment resources to get you products on time.
Can you ship to addresses outside the United States?
We are only able to ship to U.S. addresses including APO/FPO and U.S. Territories. Shipping offers are limited to the contiguous U.S. (i.e. lower 48 states) only. P.O. boxes, APO, FPO, DPO addresses are not eligible. Weekends and holidays are excluded from shipping times. Exceptions and restrictions apply.
WE ARE CONFIDENT IN EVERY SINGLE PRODUCT WE SELL.
However, we understand that sometimes you need to take a product on the trail, up the wall, or down the slopes to determine if it's the perfect fit for you. If for any reason you are unsatisfied with your purchase, you have a full year to return it for an exchange or a refund.
If an item purchased from www.gearcoop.com ever fails due to a manufacturing defect, we will take it back and give you a replacement or refund at any time, no matter when you got it.
Yes, for life. That is our Lifetime Guarantee.*
*Items must be laundered and cleaned in order to qualify for a return.
*Lifetime Guarantee does not apply to items deemed to be worn out from regular use or damaged due to abuse, neglect, or accidents.
*Private sale items are final sales sold as is.
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The Site may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Gear Coop and Gear Coop is not responsible for the content of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Gear Coop is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Gear Coop of the site or any association with its operators.
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You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Gear Coop content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Gear Co-op and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Gear Co-op or our licensors except as expressly authorized by these Terms.
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
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Gear Coop has no obligation to monitor the Communication Services. However, Gear Coop reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Gear Coop reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
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Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Gear Coop does not control or endorse the content, messages or information found in any Communication Service and, therefore, Gear Coop specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Gear Co-op spokespersons, and their views do not necessarily reflect those of Gear Co-op.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Gear Coop does not claim ownership of the materials you provide to www.gearcoop.com (including feedback and suggestions) or post, upload, input or submit to any Gear Coop Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Gear Coop, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Gear Coop is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Gear Coop's sole discretion.
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The Service is controlled, operated and administered by Gear Coop from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Gear Coop Content accessed through www.gearcoop.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Gear Coop, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Gear Coop reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Gear Coop in asserting any available defenses.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE GEAR COOP AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
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Gear Coop reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Gear Coop as a result of this agreement or use of the Site. Gear Coop's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Gear Co-op's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Gear Coop with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Gear Coop with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Gear Coop with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Gear Coop reserves the right, in its sole discretion, to change the Terms under www.gearcoop.com is offered. The most current version of the Terms will supersede all previous versions. Gear Coop encourages you to periodically review the Terms to stay informed of our updates.
Gear Coop welcomes your questions or comments regarding the Terms:
1420 Village Way
Santa Ana, California 92705
Email Address: firstname.lastname@example.org
Telephone number: 714-928-7389
Effective as of August 21, 2012
We know it takes time to make sure a product works for you. We want to honor this necessity by giving you a one year guarantee. If you are not satisfied with your purchase you have up to a year to return it for a full refund (minus a $5 flat rate for shipping). It is important that this policy does not get taken advantage of. Gear will be scrutinized for inappropriate use, and general wear and tear which will void the return policy. Please don't be the person that ruins this guarantee for the rest of our community by taking advantage of it.
To make shipping a return easy and painless, we offer a $5 flat-rate* UPS shipping label for eligible U.S. customers returning products. Send an email to email@example.com with your order number, the item you're returning, and the reason you want it gone. Once Customer Service receives your request, a representative will respond with a prepaid shipping label.Print your label, tape it to the outside of your return package, and drop it off at a UPS store at your convenience. The $5 flat rate for the label will be deducted from the refund for the return of your new or used items. Once we receive and inspect your returned item to make sure it hasn't been abused, we'll process your refund and credit your original payment method.
Please include a copy of the packing slip, electronic receipt, or order number with the reason for the return.
*Products that require freight (skis, snowboards, etc.) may not be eligible for the $5 flat rate.
Contact firstname.lastname@example.org and we'll help you track it down and get started with the return process.
You know what you're returning, and you already know what you want to get instead?
For near-instant satisfaction, don't wait for your return to process. Just immediately order the item you actually want. That way, your size/color won't go out of stock and you'll have it in just a few days—then follow the applicable return instructions above. You'll be charged for the new order, and we'll process your refund as soon as we receive your return shipment.
D'oh! Did we screw up and send you the wrong size/color/style/anything? We'll make sure you don't pay for it, in any way.
Call us at 714-928-7389, Monday - Saturday, 8am-5pm PT. We'll walk you through the return process and send you a prepaid shipping label so you don't have to worry about any costs on your end.
Our One-Year Guarantee and return polices only apply to items purchased at www.gearcoop.com or in our store.
Sorry, items purchased through Amazon or other third-party sites are not eligible; see their specific policies for details.
It is our goal to get you the best price possible. We work tirelessly to build relationships with outdoor and recreational brands in order to get you the products you want, at the best price.
In order to use our price match guarantee please email email@example.com with the name of the product you are trying to purchase and the competitors offer URL(website address). We will respond with an appropriate discount adjustment if we can verify all of the requirements.